Privacy Policy

By entering the website of Johan Hessel Music, you agree to comply with all the terms and conditions set out in this list. If you do not agree with everything stated, you need to leave the website and its content.

If conditions would change, a notification will be sent to visitors connected to this website, making sure everyone agreeing has the information needed.

Data and personal information

The data and personal information that you share in this website will be stored for proper purpose. Your computer’s Internet Protocol (IP) adress may be included. This is a list of personal information this website collects:

  • Name
  • Email
  • Phone number
  • Home adress

Customer information will also be collected, examples being:

  • Owned products
  • Serial numbers
  • Spent amount
  • Payment methods (no card details are kept)

Data for third parties

Aside from this website’s own needs of data storage, such as Google Analytics, none of your data will be given to third parties unless the condition is crucial for you as a visitor or customer.

Cookies

This website uses cookies, small data that is stored on your machine for the purpose of giving you a more fitting experience through your preferences as a user.

When you as a visitor entered this site, you got a pop-up window that let you choose what amount of data you agreed upon storing. In case that did not happen to you and you don’t consent to the use of cookies, go to the settings of your browser and make sure your browser blocks cookies.

Embedded content from other websites

Be aware that embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Terms & Conditions

License

The customers of Johan Hessel Music Shop have the rights to use the products for personal use, getting the license alongside their purchase of the specific products. Customers are prohibited from using the material and content given from Johan Hessel Music Shop for…

  • Selling, renting or sub-licensing
  • Reproducing, duplicating or copying
  • Republishing or redistributing

Content shown from the products officially on the website without any transaction involved still follows the same terms.

Returns/Refunds

Johan Hessel Music Shop only sells software products, making it unable for a customer to return or refund the product bought. However, if the product purchased is not working the way it should, the customer can contact to ask for help.

Comments

Visitors that share their views through comments and reviews on this website have the full responsibility of what is written from their own hands. Johan Hessel Music has the ability to delete anything visitors have published on this website, if the words given are for example found inappropriate, discriminating or pointless.

Comments and reviews can have its data retained indefinitely, even if it’s not on the official site.